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2200 Silas Creek Pkwy 8A WS, NC 27103
Tel: 336-999-7009
FAQ.
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What is Direct Primary Care?DPC is membership based model of care and for one low monthly fee, we are able to provide you with longer vists, direct access to your provider, and service discounts. There are no copays and all additional labs, medications, and services are discussed upfront and transparent. By eliminating insurance, DPC minimizes the time consuming administrative burdens placed on traditional models. In a traditional practice, primary care providers have about 2,000-3,000 patients. In the DPC model, the maximum amount of patients will be limited to less than 500, allowing for more direct time and improved health outcomes.
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Can I use my insurance?We do not contract with any insurance carriers and have opted out of Medicare. Our comprehensive membership plan covers about 85% of your health care needs. Your insurance can still be used to cover some services such as, imaging or referrals to a specialist.
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What if I have Medicare?Medicare patients can be seen in our practice but must sign a waiver indicating that neither you or your doctor will directly bill Medicare for services provided through our practice. Medicare and medicare supplemental insurance will still cover medical costs that you incur outside of Smith's Primary Care and Wellness. For example, prescriptions that you fill, hospital charges, physical therapy, and x-rays are covered, just to name a few. You do not lose your Medicare coverage for other medical needs just because you are a member
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How do I sign up?Go to the homepage and select the "enroll now" button and complete the sign up form. Call or come by the office or send us an email. We're happy to answer any additional questions you may have.
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What makes this method better than traditional primary care?The DPC model allows the provider to practice without time constraints and jumping through insurance hurdles. It brings the focus back to your care and well being. You are not rushed, can be seen as many times as you need and have direct access to your provider. The monthly fee is much lower than most insurance premiums and includes discounted lab and prescription rates.
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Does membership count as insurance for the Affordable Care Act?The membership provides access to care often not covered under many ACA plans. If you combine your membership with a medical cost sharing plan through companies like Liberty Direct, then you will be exempt from the ACA requirement and you will not be fined. ​ The membership does not qualify as a stand-alone insurance under the Affordable Care Act, but health plans that combine Direct Primary Care with wraparound catastrophic coverage are provisions of the Affordable Care Act (section 1301 a3, p.58).
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What type of services are provided?Depression, Anxiety, Stress Management, Grief, Behavioral Concerns, Family Counseling, Coping Skills, Anger Management, Conflict Resolution, Adolescents, Virtual Session.
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Do you accept insurance?Currently, therapy sessions are cash pay only. HSA/FSA accepted. Sliding scale available based upon income.
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How do I sign up?Go to the counseling page and select request appointment. You'll sign up as a new client, schedule your appointment, and fill out the intake forms.
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